Thursday, February 26, 2015

What You Should Know About Bed And Breakfast Allentown Pa Professionals

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By Olivia Cross


The world is embracing international businesses now more than ever. This has led to an increased number of visitors within Allentown, PA. Therefore, it is a brilliant idea to invest in bed and breakfast Allentown pa business. This is because these people from all over the world will need a place to stay till they are done with their mission.

The service provider is expected to perform the following duties for the comfort of the guests. The first initiative should be to welcome the visitors to your premises. You should employ a cheerful person who can easily welcome the guests. During special days like valentine day, you should give each guest a rose. This is to appreciate and recognize their contribution to your company. Such a simple act will make them feel treasured and they will not hesitate to recommend more customers to your firm.

This business requires cleanliness in every area. The cooking area, dining place and the rooms must be clean always. When a customer uses bed sheets, they must be cleaned and not used by the next room occupant. This will create a bad image and tint the name of your business. There are customers who cannot stand dirt especially when they have dearly paid for the services.

The tables should be wiped and arranged in an appealing style. The menus should be placed on the table so that the customers can refer to it. If they have any questions, there needs to be someone ready to answer them. The waiters and stewards need to be there to clean any mess that may occur. These readiness to serve the guest will make him feel at home and free to come for your services again and again.

It is challenging to deal with the customers at times. This is because some of them are very messy and they will leave the rooms in a very bad condition. Therefore, your employees should inspect each room after clearing the visitor. The bedding must be changed, the floor and toilets cleaned, and left in a good condition ready for the next guest.

The stewards you hire must have a passion to serve. This is a requirement because they will be called upon by any department and asked to clean the floor or even utensils. The guests will also leave the rooms very disorganized at times. This can be a frustrating job for someone who is working just to make money. Their frustration and bad mood will end up showing up especially when they are attending to guests. You do not want to have such workers in your business.

From time to time during the day, you must check the rooms and see if everything is in place. The attendants must report when the supplies run out. They should communicate with the procurement department and order for more items that they feel will give the customer satisfaction.

One of the places that you must invest in is the front office. Put art designs at strategic positions and buy flower pots too. You can hire a service provider who can be delivering flesh bouquets for the reception table on a daily or weekly basis. You can also have your marketing materials placed neatly at the reception.




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